At Orchard Grand Court, your privacy is of the utmost importance. We hope that this policy will help you
understand the kind of personal data we collect, how we handle and use any personal data after collection.
Your personal data is collected only if you provide it voluntarily. This collection of data is used to facilitate
enquiries, reservation process, concierge, billing and other facilitation services. The data requested from
you may include name, gender, date of birth, NRIC, passport, address, email, contact numbers and credit
The protection of your personal data is very important to us. The Personal Data Protection Act (PDPA) is
madhered to while allowing us to use your data reasonably to serve you. It can only be accessed by
authourised staffs and adequately stored and secured with appropriate security technologies. Personal
data may be stored indefinitely due to financial or legal requirements as well as regular or returning hotel
Your personal data may be shared with third parties in order to perform services on our behalf, including
but not limited to email service providers, internet booking engines and credit card companies. These
parties are contractually prohibited from using personally identifiable information for any purpose other than
for the purpose Orchard Grand Court specifies.
To the best of our endeavours, we will have security measures and procedures in place to secure and
protect your personal data. However, we cannot guarantee the security of information transmitted over the
posted on our website to keep you informed on how we handle your personal data.
Should you have any queries or concerns pertaining to your personal data, please contact us by email at
Dear Valued Guests,
Please be informed that we are upgrading our guest rooms and renovation works will
be carried out till 31 December 2017 (completion date is to be confirmed).
Renovation works will be commenced daily from 9:00am to 6:00pm and noise will be expected.
We sincerely apologize for any inconvenience caused and would like to thank you in
advance for your kind understanding.
Should you require further clarification, please contact us at 65 6733 1133 or
email to email@example.com.